FAQs

What is DMEconnected?

DMEconnected is a HIPAA compliant, digital medical platform that connects medical teams to Suppliers, Home Health, Service Providers, and Mental Health Therapists that can help with patients' needs at home. In addition; medical teams can create, send, track orders, and seamlessly communicate with companies they referred patients to.

Is DMEconnected exclusively for Durable Medical Equipment patients?

DMEconnected partners with a diverse range of suppliers and service providers across the healthcare industry.

While our journey began in the durable medical equipment sector, we have since expanded to include home healthcare companies, medical device manufacturers, and various medical service providers.

Our platform is designed to be a comprehensive network for any supplier or company serving the healthcare industry. If you're in this space, DMEconnected is where you need to be.

Medical end-users also have the ability to invite their preferred suppliers and companies to join our network. This ensures a seamless process for sending orders directly to the suppliers of their choice, streamlining operations and fostering stronger connections.

Is there a fee for medical providers, medical teams, and medical facilities?

No.

All of our platforms are FREE for all medical providers, medical teams, and medial facilities.

Is your platforms HIPAA Compliant?

Absolutely!

We understand that privacy and data protection are critical in today's digital landscape.

  • Our platform operates on a secure, closed cloud network
  • Our team work directly with our partners to upload their company's information into the medical marketplace. This information, which is public by nature, is streamlined and made readily accessible to our medical end-users.

We take platform security very seriously. Where applicable, we implement robust measures, including SSL technology, to protect data transmissions and safeguard customer account information on our back-end systems.

For detailed information, please review the Privacy Policy within our e-Prescribe platform.

For any questions or concerns, reach out to us at info@dmeconnected.com.

What guarantees will I get when I join as a Partner?

While nothing in life is guaranteed, we are committed to working with you to gather and share as much information as possible with referral sources. DMEconnected is not intended to replace your existing marketing efforts but to enhance them.

As you know, referral sources often choose the "path of least resistance." By making your information more easily accessible, we streamline workflows for everyone involved, ultimately contributing to better patient outcomes.

Additionally, our e-Prescribe platform enables you to seamlessly receive orders directly from referral sources, further simplifying the process.

Will I have to sign a contract?

No Contracts – No Hassle!

When you sign up, you'll be asked to review and accept a Business Associate Agreement (BAA) to access our platforms.

For Medical Providers:

  • Sign up and use our platforms completely FREE at App.DMEconnected.net
  • Be sure to complete your profile to unlock FULL ACCESS.
  • Your information will be verified to ensure a seamless experience.

For Suppliers, Medical Sales Reps, and Mental Health Therapists:

  • Suppliers: A transaction fee applies for using our platform(s).
  • Medical Sales Reps: Join our Sales Rep Portal with an annual membership fee of $149.99.
  • Mental Health Therapists: There is an annual membership fee of $175. You do not pay a transaction fee.

Advertising Opportunities:

Promote your business with quarterly or yearly advertising options.

Have Questions?

Reach out to us at info@dmeconnected.com.

Does DMEconnected Offer A Refund?

For Suppliers, Sales Reps, Therapists, and Service Providers:

We pride ourselves on offering affordable, value-driven services tailored to meet your needs. Through our platform, we collaborate with you to customize your presence in our medical marketplace, delivering solutions that:

  • Connect your company with new referral sources.
  • Educate potential clients about your products and services.
  • Drive growth for your business.
  • Receive electronic ePrescribed Referrals/Orders
  • Reduce some of your marketing expenses

When referrals have questions about your company or offerings, we make it easy for them to get the answers they need—without the hassle of searching the web, digging through paper documents, or waiting for a callback from a representative.

How does TherapyConnected work?

TherapyConnected is a dedicated portal within DMEconnected that empowers medical providers to easily locate and refer patients to Behavioral and Mental Health Therapists, Wellness Coaches, and Drug/Substance Abuse Centers.

Therapists and centers can also join the network, ensuring their information is featured in the TherapyConnected portal. Additionally, they can be discovered by the general public, increasing their visibility and accessibility: TherapyConnected.net